We have compiled a list of commonly asked questions about e-casebook.
Please select relevant category in your question.
No. e-casebook can be used free of charge.
However, there are situations in which a fee will be charged to use the forum. For more details about fees, how to join, and payment methods, please view the information on each forum.
Yes. Medical personnel who are not medical doctors can register and use it.
However, in principle, it is a service for doctors, so there are some restrictions
Search for viewable content
The operating environment is as follows.
Windows 8.1 or later
(Internet Explorer 11 + Google Chrome Latest, Firefox Latest, Edge Latest)
macOS 10.14 or later
(Safari, Google Chrome, Firefox)
iOS 11 or later
(Latest version of Safari)
Android 8 or later
(Latest version of Google Chrome)
*Internet Explorer may malfunction depending on your operating environment and settings.
In that case, please try using another browser.
Three types of e-casebook accounts are available. Depending on the type, there are some restrictions on viewing.
Since this service is provided per company, individual services cannot be provided.
> Register License Key
> Contact Us
> About Educational Contents, Sponsored Contents
● Educational Contents
These contents are original, physician-driven projects.
● Sponsored Contents
Companies use it to educate the public about the safe use of medical devices, provide training opportunities, and introduce evidence.
Log in from the link in the e-mail sent to the address
you registered at the time of provisional registration to complete the registration process.
Please check the following if you haven't received the email.
Please allow the reception from the domain "@e-casebook.com".
Please make sure the email is not in the spam folder or the others.
Please re-register your account through the registration form or contact us.
To cancel your membership from e-casebook, please follow the steps below.
Notes on Cancellation of Membership
Once you cancel your membership from e-casebook, all services will no longer be available.
Also, once you cancel your membership, your information will not be restored for any reason.
Please understand this in advance.
● Live Streaming and Video Viewing
All live and video viewings will be unavailable and live viewing reservations will be cancelled.
● Have registered for a conference or other event (if you are attending via e-casebook)
You will not be able to participate on the day of the event.
Please note that the registration fee cannot be refunded.
● Have applied for credits at a conference, etc. (when attending via e-casebook)
If you cancel your membership before the credits are granted, the credits will not be granted properly.
Please confirm that the credits have been granted, since the timing for granting credits differs depending on the conference.
Please contact the secretariat of the relevant conference to confirm the progress of credits.
● Receipts and participation certificates
All receipts and participation certificates will no longer be provided.
● Participating in a Forum or Group
You will no longer be able to view all posts and your uploaded data will be deleted.
● Participation in training
You will no longer have access to the page, and any data you have submitted will be deleted.
Forgot your IDPlease contact customer support. When you do that, you might be asked for your email address, name, date of birth, affiliated hospital, group, facility, and so on. > Contact Us
Forgot your password
To change your password, please follow the steps below.
To change the information, please follow the steps below.
To change the card information, please follow the steps below.
●Unsubscribe from an email that has been sent to you
Please click the "Unsubscribe" link at the bottom of the email sent to you.
●Please follow the steps below to unsubscribe from e-mail notifications.
To unsubscribe from e-mail notifications, please follow the steps below.
To cancel your forum subscription, please follow the steps below.
To change the frequency of receiving notification emails, please follow the steps below.
"Time Shift Viewing" is a function that allows you to view the distributed video from anywhere you like when you access it during LIVE distribution.
*There is a case that "Time Shift Viewing" does not work well in full screen state on iPhone. In this case, try the following.
If you can not play the movie, please try the following.
e-casebook is available in both Japanese and English.
To switch the display language, please change the language setting of your browser.
To issue a receipt, please follow the steps below.
The following correspondence requires an e-casebook account.
Once you create an account, you will be able to attend conferences held on e-casebook with that account.
In addition, e-casebook is available free of charge, so you can view the various distributions at any time.
* You can delete e-casebook account (stop using e-casebook) , unsubscribe from live information newsletter at any time.
To issue a receipt, please follow the steps below.
We can check the status of your application, but if you have any questions or need confirmation regarding your grant, please contact the administrative office of each conference/association.
Click on the "Apply" button and select "Use Coupon" as your payment method.
> Participating Forums/Groups
> For those participating in CVIT training
If you are unable to find the answer to your question, please contact us from here.
Our customer service representative will contact you accordingly.