Privacy Policy

Heart Organization Co., Ltd. is deeply aware that the personal information of our customers is important for maintaining their privacy in implementing our WEB service business and convention business. When handling the personal information during the course of our business operations, we respect our customers and live up to meet expectations and trust of our customers towards our company by having all directors and employees comply with the laws of Japan as well as internal company regulations stipulated to safeguard the personal information, maintaining a secure environment within our company and striving to appropriately protect the personal information.

Acquisition, use and provision of personal information;

We shall identify the purpose of using personal information within the scope of our business operations and obtain, use, and provide such information in an ethical and proper manner to the extent necessary to achieve the purpose.

Compliance with laws, regulations and norms;

We comply with all laws, regulations, guidelines established by the government, other norms and social rules regarding the protection of personal information, and we strive to appropriately protect personal information.

Appropriate management of personal information;

We fully understand the dangers of unauthorized access, loss, destruction, alteration or inappropriate dissemination of personal information we deal with and implement reasonable safety measures, and when a problem has occurred, we take an appropriate corrective action. For appropriate procedures when managing personal information, we will establish separate regulations.

Responding to inquiries;

We properly respond to inquiries about personal information we deal with, such as disclosure, correction, suspension of use, complaints or consultation from the individual identified by the personal information.

Continuous improvement;

We establish management regulations and management systems regarding protection of personal information, thoroughly implement them with all directors and employees, periodically review them, and strive for the continual improvement.

Established on June 1, 2017.
Revised on October 19, 2017

Sugawara Toshiko
President, Heart Organization, Co., Ltd.

<Contact regarding personal information protection>
Contact regarding personal information
Nobuo Taketani
Manager of Personal Information Protection

TEL +81-6-4862-4488

Personal Information our company deals with

Our company strives to safeguard personal information based on the "Personal Information Protection Policy". We hereby notify you as follows with respect to personal information we collect or retain for our business purposes.

(1) Name of the administrator managing personal information

Heart Organization Co., Ltd.

(2) Purposes for using personal information

The purposes for using personal information our company handles in our business operations are as follows;

① Personal information to be disclosed

Kinds of personal information	Purposes of use
Business partners' information	Used for business administration, various contacts, billing, payment management, service/service improvement, advertisement/publicity/marketing
Employees' information	Used for operations related to employee management (Operation, labor, and personnel management, salary operation, welfare operation, etc.)
Job seekers' information	Used for operations related to recruitment (Providing information on recruitment, screening for hiring and contacting regarding recruiting operation.)
Retirees’ information	Used for corresponding to retirees and responding from retires
Contact person’s information	Used for inquires
Individual or his/her agent’s information (when being requested for disclosure and others)	Used for responding to requests for disclosure and others

We will individually inform other purposes of use in writing.

② Personal Information to be non-disclosed

Kinds of personal information	Purposes of use
Personal Information acquired in entrusted business	Used for contracts or communications related to the contracts, performing entrusted operations and aftercare operations, etc.
Information acquired from recruitment websites	Used for decision or notification of success or failure in the recruitment application

③ Purposes based on attributes

Kinds of personal information	Purposes of use
Personal information of healthcare professionals and related medical companies who will use our services (Personal information to be disclosed)	Creating a service account provided by our company, Contacting healthcare professionals and related medical companies from us, Used for authentication information, etc. when cooperating with other company's services, Organizing and managing academic meetings for universities and research institutions, Collaboration between doctors for educating each other, etc, Other purposes to be needed to provide our company’s services, Purposes for future and next generation-medical education, and the dissemination and development of medical technology in addition to the medical education, or For the system improvement of our company’s service, maintenance operations, planning and designing of new services by statistically compiling and analyzing the trends of use of our service by doctors, For advertisement, publicity, and marketing accompanying new service provision, For the payment management of professional advice and guidance, Purposes that will be individually informed in writing.
Patient's personal information acquired through medical professionals (Personal Information to be non-disclosed)	For the system improvement of our company’s services and maintenance operation, In the services provided by our company, used for doctors and medical professionals who organize and manage conferences, for doctor's case studies, education, learning, etc. in universities, research institutions, etc., For future and next generation-medical education, and for the necessary operations for the dissemination and development of medical technology in addition to medical education, For the system improvement of our company’s service, maintenance operations, planning and designing of new services by statistically compiling and analyzing the trends of use of our service by doctors, For creating a database that can efficiently implement education, dissemination and development of future medical technology, Purposes that will be individually informed in writing.

(3) Contact of inquiry regarding personal information

If you have any complaints, consultation and inquiries regarding personal information including personal information to be disclosed, please contact “Contact for Complaints, Consultation and Inquiries” shown below.
The name of the organization and, offer destination of complaints resolved

(4) The name of authorized personal information protection organization, and offer destination of complaints resolved

None

(5) Procedure for requests for disclosure and others

Our company will quickly respond to requests for disclosure and others from the individual identified by personal information such as notification of purposes of use, disclosure, content revision, additions, and deletions, termination of use, deletions and stoppage of provision to a third party. We will promptly correspond within a reasonable period and measure after verifying the identity of the individual or his/her agent making the request.

(6) Method and Contact for requests for disclosure and others

For requests for disclosure and others regarding the personal information by the individual identified by the personal information, please see the Contact shown below.
If you contact us, we will send you a designated form, "Personal Information Disclosure Request" by postal mail or fax, e-mail, etc. Please fill out the form and send it back to us with the required documents by postal mail. (The postal fee shall be borne by the disclosure requester.)

We will correspond by document after verifying the identity of the individual (or his/her agent). We may be unable to respond to requests for disclosure and others by other methods.

Contact for Inquiry

Name of contact	Contact of inquiry regarding personal information
Contact	Manager of Personal Information Protection: Nobuo Taketani Address: Shin-Osaka Central Tower, 4F, 5-5-15 Nishi Nakajima, Yodogawa-ku, Osaka-shi, Osaka-fu TEL/FAX: +81-6-4862-4488 / +81-6-4862-4489